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What is One Health? How to Register and Access Service.

Salutem OneHealth: Affordable Primary Health Care for All

Salutem International Medical Fund introduces Salutem OneHealth, a package designed to provide affordable primary health care services for just $1. After a three-month waiting period, members can access services from general practitioners and pharmacies. Here’s everything you need to know about Salutem OneHealth.

Benefits of Salutem OneHealth

General Practitioner Visits: One visit per month.
Medication Coverage: Up to $30 per month for acute drugs from any pharmacy. Note that chronic medications are not covered under this package.

How to Sign Up
Signing up for Salutem OneHealth is simple and can be done through the following methods:

WhatsApp Chatbot: Follow this link  to self-register and receive your membership certificate instantly. The registration process is straightforward:

Add your dependents.
Receive your invoice.
Pay via OneMoney and the rest of the payment options available.

USSD: Dial *501# to self-register and sign up for Salutem OneHealth on NetOne. The USSD Option is available for Netone Subscribers.

Accessing Services After the Waiting Period
Once the three-month waiting period is over, members can access services in two ways:

Using Registered Providers:

Service Locations: Use the chatbot or mobile app to find providers within a 20km radius or request a list of providers from Salutem.

Verification: Visit the registered provider, inform them you are from Salutem, and they will verify your membership via the portal.

Treatment and Claims: After treatment, verify the claim using facial recognition or an OTP sent to your phone. For pharmacy services, find nearby pharmacies using the service locations feature.

Initiating Claims at Non-Registered Providers:

Initiate Claim: Visit any provider, initiate the claim, and have the provider enter treatment details on your phone.

Payment: Input a code provided by Salutem to sign off the claim. The money is then sent to your One Money wallet, or any other wallet allowing you to pay the provider.

Acquittal Process: After each self-initiated claim, provide evidence of payment (receipt) to Salutem within 30 minutes via the mobile app or chatbot. Using USSD, input the receipt number for verification. This step is crucial to avoid service denial or legal consequences.

By following these steps, members can easily navigate the Salutem OneHealth package and ensure they receive the primary healthcare services they need. Be well Placed!