A wave of excitement swept through Zimbabwe on August 1, 2024, as Salutem International Medical Fund officially launched its groundbreaking health innovation platform. The launch event was nothing short of historic, attended by the Minister of ICT, representatives from the Ministry of Health, several Members of Parliament, and other key stakeholders in the health and technology sectors.

At Salutem, innovation is not a mere catchphrase but the driving force behind our mission to transform healthcare delivery. “From sixty days to sixty seconds” — a powerful line from our MD, Mr. Ruka Nyoka — captured the spirit of the day and the promise we are making to our members. Through our real-time claims processing system, available on WhatsApp, our mobile app, an online portal, and USSD, we have made healthcare faster, simpler, and stress-free.

The Minister of ICT, clearly impressed, praised Salutem for aligning with the national agenda of leveraging technology to improve citizen services. The Ministry of Health echoed these sentiments, emphasizing the importance of timely access to medical care. Our Board Chairman, Dr. Lance Mambondiani, delivered a rousing speech on Salutem’s vision to redefine medical aid in Africa. Links to the full speeches are available on our media centre.

A highlight of the launch was the introduction of the VISA/ZimSwitch-enabled Salutem card. Far more than a membership card, it doubles as a transactional tool, empowering members to pay for care, access medication, and initiate claims instantly, even at providers outside our network. This single innovation is set to make long turnaround times for service provider payments and paperwork a thing of the past.

Salutem’s affordable medical aid packages, including the revolutionary $1 OneHealth product, have been designed to open access to primary healthcare for everyone, everywhere. Together with the Afropolitan scheme for extensive global coverage, our offerings are reshaping the healthcare landscape. By combining affordability, accessibility, and cutting-edge technology, we are putting control back into the hands of our members.

This launch marks a new era for healthcare in Zimbabwe — one where efficiency, transparency, and empowerment are at the forefront. Salutem is here not just to provide medical aid, but to transform how healthcare is experienced. With innovation as our compass and people at the heart of everything we do, we are ready to usher in the future of healthcare.

Its Medical Aid, Just Convenient!